Service Methods
FNJ Med Supply Store proudly provides global customers with full-lifecycle services including technical support, spare parts support, training, etc.
Technical Support
FNJ Med Supply Store provides technical support regarding the application, technical and service issues to customers and distributors via phone, mail, or by any means during the entire life cycle of instruments sold by FNJ Med Supply Store.
Spare Parts
Support FNJ Med Supply Store and its subsidiaries have enough spare parts inventories for all products for at least 5 years after delivering the instruments, and very fast responses to spare parts requests from customers. Training Courses
FNJ Med Supply Store and its subsidiaries provide different kinds of training to customers, distributors and service partners including operation, marketing, application, maintenance and troubleshooting, etc.
Field Service
FNJ Med Supply Store service representatives provide installation, preventive maintenance, breakdown repair and other field services based on contract.
*Field service may be provided by authorized FNJ Med Supply Store service providers. Please ask for on-site service from distributors.